FAQ Well-Kept Books | Frequently Asked Questions

Questions & Answers
Frequently Asked Questions

General Questions

What types of businesses do you work with?

We specialize in bookkeeping for small businesses across a range of industries, including retail, contractors, consultants, nonprofits, and startups.

Do I need to be local to use your services?

No! We work with clients remotely using secure, cloud-based tools. You can access your financial information anytime, anywhere.

Simply contact us for a free consultation. We’ll discuss your needs and recommend the best bookkeeping solution for your business.

Service & Process Questions

What does monthly bookkeeping include?

Monthly bookkeeping includes categorizing transactions, reconciling accounts, preparing financial statements, and providing regular reports.

Can you help with payroll and taxes?

Yes! We offer payroll support and tax preparation assistance to keep your business compliant and organized.

How do you keep my financial data secure?

We use secure, encrypted cloud-based software and follow best practices to protect your sensitive information.

How much do your services cost?

We offer clear, flat-rate packages based on your needs. Visit our Pricing page for details or request a custom quote.

Are there any long-term contracts?

No. Our services are month-to-month with no long-term commitment required.

What forms of payment do you accept?

We accept ACH bank transfers, credit cards, and other secure online payment methods.

How do I contact my bookkeeper?

You’ll have direct access to your dedicated bookkeeper via email, phone, or our secure client portal.

How quickly do you respond to questions?

We aim to respond to all inquiries within one business day.

What if I have an urgent issue?

For urgent matters, please call us directly—we’re here to help when you need us most.